We are committed to providing professional assistance regarding our products and your orders. Please use the following details to get in touch with our team.

Get In Touch
For any inquiries, please contact us through the channels provided below. To ensure we can assist you efficiently, please include your order number (if applicable) and a clear description of your request.
Email: entrance@doorstepmat.com
Telephone: +44 20 3769 5482
Registered Office: 27 Old Gloucester Street, London, England, WC1N 3AX, United Kingdom

Business Hours and Response Time
Our team is available to process inquiries submitted via email and telephone. While we strive to address all communications as promptly as possible, please allow up to 24 hours for a response to your inquiry.

If you reach out to us outside of standard business hours, please leave a message or send an email, and we will prioritize your request upon our next operational window.

Operational Correspondence
To ensure the clarity and record-keeping of our communications, please direct all formal correspondence to the email address provided above. We recommend that customers retain copies of all communications for their personal records.