At doorstepmat, we prioritize the integrity of your payment transactions. This policy outlines our approach to processing payments and protecting your data.
- Payment Processing
We utilize Stripe to process customer payments. When you make a purchase on our website, your payment details are handled through their infrastructure. Please note that Stripe is an independent service provider. To maintain transaction integrity, Stripe performs regular risk assessments and monitors for unusual activity to assist in the mitigation of unauthorized transactions.
Your Billing Statement:
When you complete a purchase, your billing statement will reflect the descriptor: doorstepmat. - Supported Payment Methods
We offer a range of payment options to accommodate your requirements, including:
Visa
Mastercard
American Express
Digital wallets and mobile payment services.
You are not required to hold or log into a Stripe account to complete your purchase. The payment process is integrated directly into our checkout to ensure a streamlined experience. - Data Protection and Cookie Policy
We are committed to the protection of your personal information in accordance with applicable laws in the United Kingdom, the European Union, and the United States.
Our website employs a Cookie Banner to manage your preferences. We utilize non-essential cookies only after you have explicitly provided your consent by clicking the “Accept” button on our banner. For detailed information regarding our data handling practices, please refer to our dedicated Privacy Policy page. - Communication and Support
We strive to respond to all inquiries regarding payment or transaction concerns within 24 hours. Should you require assistance, please contact our team via the channels provided below. - Contact Information
Company: doorstepmat
Email: entrance@doorstepmat.com
Telephone: +44 20 3769 5482
Registered Office: 27 Old Gloucester Street, London, England, WC1N 3AX, United Kingdom