At doorstepmat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data when you visit or make a purchase from www.doorstepmat.com.

  1. Information We Collect
    When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your orders. This includes:
    Order Information: Name, billing address, shipping address, email address, and telephone number.
    Device Information: Browser version, IP address, time zone, and cookie information.
  2. Payment Processing
    We utilize Stripe as our payment processor. When you make a purchase, your payment data is processed by Stripe. We do not store your full credit card details on our servers. For further information regarding how Stripe handles your personal information, please refer to the Stripe Privacy Policy.
  3. Purpose of Data Collection
    We collect and use your personal information to:
    Fulfill orders, process payments, and arrange for shipping.
    Communicate with you regarding your orders or inquiries.
    Screen orders for potential risk or fraudulent activity.
  4. Data Retention
    We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
    Order Records: In accordance with UK and EU tax and commercial laws, we generally retain order-related data for a period of six (6) to seven (7) years to comply with statutory obligations.
    Other Data: Information not subject to specific statutory retention requirements is deleted once it is no longer required for the purpose of our operational correspondence or service provision.
  5. Your Rights
    Depending on your location, you may have the following rights regarding your personal information:
    The right to access the personal information we hold about you.
    The right to request the correction of inaccurate data.
    The right to request the erasure of your personal information, subject to our legal obligations to retain certain records.
  6. Contact Information
    For inquiries regarding our privacy practices, or if you wish to exercise your rights, please contact our team:
    Company: doorstepmat
    Email: entrance@doorstepmat.com
    Telephone: +44 20 3769 5482
    Address: 27 Old Gloucester Street, London, England, WC1N 3AX, United Kingdom
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